Terms of Service

Payment of Fees

To book and confirm an appointment a 25% deposit is required. Payment is due in full before the beginning of each session by Paypal, bank transfer or cash.

Cancellation policy

If you are unable to attend your appointment please let us know as soon as possible. 48 hours notice is required for cancellation. Where there is less notice, or you fail to attend your appointment, the fee for that session will be incurred.

The therapist will endeavour to give you as much advance notice as possible in terms of holidays or of any need to cancel a future appointment.

Notes/Reports

Notes may be taken during the session, these notes are kept securely, for a period in accordance with data protection legislation.

Confidentiality

This psychotherapeutic relationship is confidential except in the following circumstances:

Client’s safety or safety of others is at risk.

Discussing the work with my supervisor and my supervisor is also bound by confidentiality. I reassure you, the client, that I will only refer to the client by initial or first name.

Therapist being unable to practice due to accident or sudden incapacity a qualified colleague will contact the client and enquire about the client’s wish for further therapy.

Compelled by a court of law to disclose notes/information about the client

Non-payment of fees resulting in legal action being taken against you

At the client’s request they would like you to breach confidentiality.

If you have any questions, with regards to our Terms and Conditions, please do not hesitate to contact us.

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